SUPPORT


   
If you need support for one of your connectors, please contact us via e-mail search@twt.de.

To guarantee a fast and overall answer to your task please communicate the following information:

- attach the log of your connector from the time the error occured  (adaptor.X.log files)

- Version of: Content source system (e. g. JIRA, Confluence), Operating System, JAVA

- are all configurations mentioned in the GSA manual done?

- give a short description of your problem.